FAQ
-
We want you to love our products as much as we do!! If you have purchased products on AEROBLEND.com and are not satisfied with your purchase for any reason, we will be happy to process returns within 30 days of date delivered. Feel free to email us your order number and the reason why you would l...
-
How to Submit Route Shipping Insurance claim
When you place your AEROBLEND order (with Route insurance added to your order, of course), you will receive a separate email from Route with a link to "File a Claim." You can also fill out a claim form HERE. The email from Route will include your Route Order ID which is required to file your clai... -
Is AEROBLEND Cruelty-Free? 🐰🐇🚫
Is AEROBLEND Cruelty-Free? 🐰🐇🚫 AEROBLEND was developed by a makeup artist and a chemist!! We take pride in the fact that our products are NOT tested on animals! All AEROBLEND makeup is made here in the USA and is our very own in-house formula! #AeroTip: Animals are already adorable enough! The... -
Is Aeroblend gluten-free? 🌾🚫🤔❓
We do strive to source our raw materials that typically do not contain gluten, however, we currently do not have gluten-free specific certifications. -
Limited 1-Year Warranty on AEROBLEND Equipment 📅📻🙌🏼
The AEROBLEND compressor and airbrush stylus are built to last. The equipment is designed to be used daily whether for personal or professional use. If anything goes wrong within the first year of purchase date, let us know and we’ll make it right! 😊 Just chat or send us a message on our contact ... -
Scored a discount code and it's not working? 1. Be sure that you are entering the code in the "discount code box" and NOT in the "Order Special Instruction" field. 2. Be sure to check that you’re entering the discount code exactly as it appears (case sensitive). 3. Check that the code is still u...
-
Order cancellation requests will be considered, however, they are not guaranteed. This is due to the fact that we work our best to get orders on their way quickly and efficiently, and we cannot cancel an order once it has been processed and submitted to be shipped. If your order was not eligible...
-
Want to try AEROBLEND but not sure what color you need? Although we do not offer free samples, we do offer individual travel sizes and a variety of mini sets for purchase! AEROBLEND Travel sizes for foundations and blushes. Be sure to choose the size Travel .2oz (6mL) before adding to cart! AERO...
-
The product I want is out of stock! What do I do? 🤔❓🤷♀️
The product I want is out of stock! What do I do? 🤔❓🤷♀️ You won't have to keep checking in! Just go to the product page and click on "Notify Me When Available" and you will be automatically emailed once it is available for purchase! Make sure to choose the correct options before sign up for the... -
U.S. Shipping Information & Policy
📦🚚 Domestic U.S. Shipping: We accept orders at anytime, 24 hours a day, 7 days a week. We do offer free 2-4 business day shipping****** on products purchased on AEROBLEND.com for orders $35 or more. ***** Please note that, although you will receive an order confirmation email after your order is ... -
What Forms Of Payments Are Accepted?
AEROBLEND accepts many forms of payment: All major credit cards (ie. Visa, MasterCard, American Express, Discover, etc...) PayPal Amazon Pay Please be sure to enter your billing address exactly as it appears on your credit card statement to prevent any processing delays. A note about **PayPal e... -
What Is Route Shipping Insurance And Why Is It in My Cart?
Route is an affordable, low-cost shipping insurance that covers lost, damaged, or stolen items. It is automatically added to your cart to protect your order. If your product never shows up, gets broken/damaged in transit, or is stolen from your porch, Route will cover it. If you wish to not pur... -
Where can I find my order number?
If purchased on AEROBLEND.com: If your order came with a packing slip, the order number is on the upper right hand corner, however, your order number can typically be found in your order or shipping confirmation emails. You can also look up your past orders if you signed up for a customer accoun... -
We do our best to estimate the most accurate shipping or delivery time for your convenience! For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your p...